60 Seconds With Tony Rossi

by Clay Neely

alt

Tony Rossi, General Manager, Senoia Coffee & Cafe

What is your own personal business philosophy?

For me, customer service is number one. Having good customer service along with happy employees is the key to a successful business in my experience. If you’re successful at maintaining great relationships with both your customers and your employees, it’s going to be much easier for you.

What’s the best business advice you’ve ever received?

If your work is your passion, just keep trying to succeed. Make sure you take everything with a grain of salt. You have to make sure to appreciate all the little things and strive for the great and if you fall, get up. That’s what I tell my kids all the time. No matter what kind of day you’re having, you just have to keep trying.

What advice would you give to someone who is just starting out in this industry?

My advice to someone just starting out would be to manage your expectations and watch your bottom line. Don’t create unrealistic goals. You have to make sure that you love what you do because you’re going to be doing it for a while. I’ve never understood that go to work and hate their jobs but won’t take the time to find what they would like.



More Business

60 Seconds With Amy Casey

What motivated you to open an olive oil/vinegar and kitchen gadget store? I’ve always dreamed of having a gift shop in a quaint town, ... Read More


Business People

Spancrete names Newnan manager Ken Boyns has been named as the plant manager at the Newnan Spancrete facility. The new plant, located in t ... Read More


Lovell Tree Farm continues to harvest tradition

When the Lovell family started planting and farming Christmas trees over ten years ago, they never expected to see the business grow to the ... Read More


Industry Spotlight

Air Power Hydraulics Inc.

Glen Dove, Vice President How long has Air Powered Hydraulics been in Newnan? Air Power Hydraulics has been in Newnan since February 2012 ... Read More


Business Briefs

Renasant Mortgage opens Newnan office Renasant Mortgage, headquartered in Birmingham, Ala., is expanding its presence in the Atlanta market ... Read More

The business of Christmas

Across Coweta, retailers are already in full swing for the holiday season. While many consumers only recently began their Christmas shopping ... Read More