Wendy’s Financial Issue a Computer Glitch, not Fraud

by Wes Mayer

Beginning Tuesday, customers of the Wendy’s restaurant on Bullsboro Drive began seeing double or triple charges on their bank statements.

Many victims reported it as fraud. However, an investigation determined the problem was a computer glitch between the restaurant and the company which runs its financial transaction information, said Inv. Jason Fetner with the Coweta County Sheriff’s Office.

The owner of the Wendy’s franchise, Matt Van Paepeghem, told investigators nearly 3,000 transactions were not authorized, and there may even be more victims, Fetner said. The company is taking full responsibility for the issue, and the Wendy’s management will be issuing checks to anyone who had their accounts overdrawn.

According to Paepeghem, the additional charges should only be pending, and they should fall off customers' accounts. No debit or credit card numbers have been stolen or recorded by Wendy's as a result of this glitch, Paepeghem said.

"We apologize for this issue," Paepeghem said. "It is not a problem with our restaurant, and we are doing anything we can to make this right."

Paepeghem has given his and the restaurant district manager’s, Charlie Davis’, contact information so those affected by the problem may contact them. You may reach Paepeghem at Matt@Wenmarr.com, by cell: 404-414-9072, or at the office: 770-306-6063 x22. You may reach Davis at Charlie@wenmarr.com, or by cell: 678-457-0701.

If you have any questions regarding the investigation or need a police report because your bank requires it, you may contact Inv. Fetner at the Coweta County Sheriff’s Office, 678-423-6711. 

For more on this story, be sure to look in Saturday’s print and digital editions of The Newnan Times-Herald.



More Local

Local dealerships prepared to assist

Millions affected by airbag recall

 By Wes Mayer wesley@newnan.com This week, the U.S. Department of Transportation announced that nearly 34 million vehicles in the Unite ... Read More


Memorial Day

Ceremony Monday in Newnan to focus on 1945

It was 1945. World War II was coming to an end. Music was celebratory. Across Coweta County, there were Victory Gardens and scrap piles. Peo ... Read More


Schools analyze Greentop’s potential impact

The Coweta County School System (CCSS) is unclear as to how it would be affected should the two annexation requests for subdivisions on Gree ... Read More


Man suspected of beating girlfriend arrested

A Newnan man suspected of beating his girlfriend over the weekend was arrested Wednesday and charged with aggravated battery. About 11:30 p. ... Read More


Northgate to graduate 407 tonight

The Coweta County School System will have its second graduation for the year tonight, when 407 students are set to receive diplomas at North ... Read More

Certificate of Need ordered for Newnan Behavioral Hospital

Superior Court Judge Emory Palmer has ordered the Georgia Department of Community Health to award a Certificate of Need to Vest Newnan, whic ... Read More