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Published Monday, May 25, 2009 in Local

'Reverse 911' would give warnings in emergencies

By Sarah Fay Campbell

The Times-Herald

Coweta County is simply too big for a county-wide weather siren system to be effective, but public safety officials are working on plans to notify Cowetans of emergencies and severe weather.

Coweta Emergency Management Director Jay Jones hopes to place emergency sirens at locations in the county where crowds of people gather, and 911 Director Patricia Orr is exploring the possibility of implementing a "reverse 911" system.

The city of Newnan has emergency weather sirens operated by Newnan Utilities. But those sirens only have an effective range of one mile -- under perfect conditions, said Jones.

In a county of 443 square miles, a siren system that would reach everyone is impractical, said Dennis Hammond, Coweta's public safety director. However, there are some places where the sirens could be quite effective, such as the fairgrounds, Whitlock Park, the Hunter Complex, and some schools.

At large gatherings and sports events, no one is tuned into the radio or TV, and a coming storm might not be evident. The sirens would be a great way to give early notification to people at large gatherings.

"You want to give them that early notification, so you have time to get them off the fields and get them home," said Hammond. "Just in their car is not safe."

"People aren't necessarily at events like that looking at the sky. It may not be anything evident, but it is coming."

"That is what they are relying on us to do," Jones said. "That is what our job is, any way we can get that message out there to them."

A reverse 911 system is used to call people in the event of an emergency.

The systems can call up to 60,000 phone numbers in an hour, said Orr. Emergency officials would record a short message that people would hear when they answer the call. The system can call county-wide or only to homes in a specific area. "You can determine the parameters, by whatever the emergency might be," said Hammond. "It may be an emergency that might affect the entire county, or may be on the north end. You don't want to alarm people in Grantville, necessarily, for something that is happening around Exit 56."

The system wouldn't just be used for tornados, but any emergency.

All land line phone numbers in Coweta County would be automatically included. Cowetans would also be able to add their cell phone numbers, and choose to receive a text message alert instead of the recorded message. And with cell phones signed up for reverse 911, for instance, said Jones, "you may have a mother and father in Atlanta on a date, the kids are at home with the baby sitter, and a storm comes in. The storm is not affecting Atlanta, but they would get a notification of it."

Orr has tried out several of the many available systems, and has found one she really likes. All of the systems are Internet based. Some require a separate computer and phone lines, but the company she recommends "makes all the calls for you."

The cost would be approximately $52,000 a year, she said. Orr plans to ask for funding for the system in the 2010 budget. The 911 center is funded through a monthly-charge on every phone in the county, except for pay-as-you-go cell phones.

There should be enough money from the 911 fees to fund the reverse 911 system, Orr said -- but with the economy's recent downturn, 911 funding is down as people give up their land lines or reduce their number of cell phones.

"With the economy the way it is and as tight as we are, I don't know for sure that there will be funding available to do it this year," Hammond said.

The weather sirens cost money too, of course -- "anywhere from $10,000 to $20,000," Jones said.

"We are going to include some locations, probably, in the 2010 budget" request, Hammond said. "But the budgets are real tight this year, so we don't know if there is going to be funding available."

Cowetans who live near a fire station, though, already hear a siren when severe weather threatens. Firefighters at each station park an engine outside the station and sound the siren.

"That is something that has pretty much been in place since the fire department was founded in 1974," Jones said.

Years ago, the fire trucks went on a route, sounding the siren; but that wasn't very effective, Hammond said. "People hear the siren going by their house and then it is gone -- they think they're going on a call."

Jones is also pursuing grants to help buy weather radios to give out to residents who need them. Weather radios are a great thing to have, and all come with a battery backup. On alert mode, they spring to life when weather warnings go out in the area, or the radios can be set to provide continuous weather information.

"We're trying to find the most affordable ways to protect our citizens," Jones said. "That is our job as public safety, and we're just trying to utilize all the technology and resources that are out there available to us."

And all of us are pieces of the puzzle, too. "People that hear the siren, we hope would make a call to their neighbors," said Hammond. "Or say, I'm getting an alert on my radio, and become a network that way.

"People play a part in that. Not necessarily flooding the 911 center, but calling their friends and relatives," he said.

When it comes to notifying Cowetans about emergencies or coming tornados, Hammond said, "to be effective, you've got to have a combination of things, because no one system is going to be 100 percent."

Comment On This Story

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Sirens

5/28/2009

Link To This Comment

I think sirens at all fire stations would be the best bet. It would be alot cheaper in the long run. I would worry about the phone lines being jammed...and what if someone just didn't make it to the phone? We can hear the sirens from our home in Summergrove...but not with all the windows closed. If there was one at the firestation on Lower Fayetteville, that would be different. Where are the sirens in Newnan now?

Posted by J at 6:25 AM

Re: Not So Fast

5/27/2009

Link To This Comment

The reverse 911 system would probably be a VOIP system that would allow multiple calls to be placed through 1 trunk line. This type of system would probably only take up a server rack or two, so I see no reason why you say it wouldn't be located here.

Posted by Josh at 9:02 AM

Bryan come on now

5/26/2009

Link To This Comment

Heard county has reverse 911. And their is no way their phone system could handle it if it were that invovled. If Heard county afford then so can Coweta.

Posted by C at 7:26 PM

Re to Not So Fast

5/26/2009

Link To This Comment

According to some of the comments by Bryan of "Not So Fast", it seems that Director Orr has not thought out the end results of the "reverse 911" system very well. $52,000 a year, what does that cover? Shoudn't the citizens have a right to know what their money is being used for, other than just being told it will cost $52,000 a year? I would say put that money towards installing more sirens that do not have a yearly cost, so we could get more of them.

Posted by Concerned at 5:41 PM

Sirens

5/26/2009

Link To This Comment

The easiest way I found to be alerted, was to sign up for text alerts via cell phone by The Weather Channel. I get warnings in advance of storms, and I can put my cell next to the bed if I know bad weather is expected in the middle of the night. I am in between the Fairgrounds and Hunter Complex, but if I can't hear the firestation a few miles away, I won't be able to hear either of these locations.

Posted by Kim at 1:54 PM

Not so fast

5/26/2009

Link To This Comment

Reverse 911 systems are not as effective as it would appear; there are several problems. First, if you are going to send a 30 second message, it takes time to dial the number and time for the recipient to answer the call, in total about 45 seconds per call. To place 60,000 calls in one hour would require approx 750 phone lines. There are only so many long distance lines into a particular community so it would immediately overwhelm the phone system preventing other calls from being delivered. The system described in the article uses a dialing service, I don't know where that dialing service is but is is a sure bet it is not in Coweta county. Second problem is when a tornado is on the ground, you have minutes, perhaps seconds, to get under cover, not the hour or more it would take to deliver 60,000 calls. Third, privacy laws surrounding the use of the 9-1-1 address database might make what is being proposed illegal without the specific consent of the party being called. A siren system does cost money but after the initial cost of installation, the maintenance cost is relatively low. From a public safety perspective, I don't believe that a reverse 9-1-1 system would be cost effective for widespread notification of emergency situations.

Posted by Bryan at 8:47 AM

What if the church isn't open?

5/26/2009

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Most rural church out in the county don't have a full time staffs. So advising people to run to their nearest church is foolhardy at best. Best bet is to ride it out at home. If you can't then head to the nearest gas station. Most have walkin coolers that can withstand an tornado. True its a little chilly but its better then heading to a locked church.

Posted by C at 8:05 AM

Perhaps

5/26/2009

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a more cost effective way would be to have the fire trucks sound off as well. I do like the idea of the calls though, as long as they can narrow it down to specific areas. Like hte article said, I don't want to hear Grantville warnings from Thomas Crossroads. By the way, most churches (mine included) that have basements are storm shelters. If you get stuck with nowhere to go, go to your nearest church

Posted by Armchair Vigilante at 7:25 AM

siren systems

5/26/2009

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Would it be possible to install siren systems where the fire stations are around the county? Large groups of people only get together in the city or just outside the city, they don't have any problem hearing the serins go off.

Posted by Linda Newton at 1:15 AM

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