Delta: No voice calls on our planes

by JOSHUA FREED, AP Airlines Writer

alt

FILE - In this Oct. 29, 2012, file photo, a traveler on Delta Airlines waits for her flight in Detroit. As federal regulators consider removing a decades-old prohibition on making phone calls on planes, a majority of air travelers oppose such a change, a new Associated Press poll finds on Wednesday, Dec. 11, 2013. (AP Photo/Charlie Riedel, File)

MINNEAPOLIS (AP) — Delta Air Lines won't allow passengers to make voice calls from its planes.

Right now, federal rules prohibit voice calls on planes. But the government is indicating that it might loosen those rules. If that happens, it could be up to airlines to set their own policies.

On Wednesday, Delta went ahead and said, in effect, hang up and enjoy the view from 40,000 feet.

CEO Richard Anderson told workers in a memo that the airline will not allow cell calls or internet-based voice communications on mainline or Delta Connection flights, which are operated by other airlines under contract for Delta.

"Our customer research and direct feedback tell us that our frequent flyers believe voice calls in the cabin would be a disruption to the travel experience," Anderson wrote. A "clear majority" of customers in a 2012 survey last year said the ability to make voice calls would make their experience worse, not better, he wrote.

Anderson also said Delta employees, particularly flight crews, are against allowing calls during flights. Atlanta-based Delta is one of the world's biggest airlines.

The Federal Communications Commission has barred calls. Now the FCC is taking public comments about the idea of relaxing the ban.

However, the Transportation Department is considering banning calls because, it says, the calls would hurt consumers.

A few weeks ago, the Federal Aviation Administration lifted its ban on using personal electronic devices such as iPads and Kindles below 10,000 feet, saying they don't interfere with cockpit instruments.

Delta shares fell 20 cents to $26.74 in morning trading Wednesday. Its shares have more than doubled so far this year.



More Local

Fiery Accident Closes I-85 Southbound Overnight

Two semi trucks were involved in an accident in the southbound lanes of I-85 between the Newnan and Moreland exits in Coweta County Tuesday ... Read More


Man Killed in Accident Easter Morning

A male passenger was fatally injured in a single-vehicle accident in Newnan on Easter Sunday morning, and no charges are pending against the ... Read More


Rabies confirmed in racoon in Newnan

On Friday, a Newnan resident reported seeing a raccoon in their yard acting strangely and then running towards them. Newnan Animal Warden C ... Read More


Hwy. 54, Gordon Rd. intersection closed for safety project

Crossing Ga. Hwy. 54 on Gordon Road can be one of the scariest maneuvers in Coweta County. Thanks to a dip in Hwy. 54, it can be hard to see ... Read More


Suspect in Union City killing arrested

The man suspected of killing a Newnan woman in Union City in early April was arrested by authorities in Atlanta late Monday. Irwin Clint Dre ... Read More

Public safety officials converge for Mantracker

Public safety personnel and law enforcement officers from all over Georgia are crowding to Coweta County this week for the 2014 Mantracker P ... Read More