Ga. Power warns of new phone scam
by Wes Mayer
A surge of scam reports has Georgia Power once again warning its customers not to disclose personal information over the phone.
Scammers are targeting elderly citizens and customers with English as a second language, pretending to be employees of Georgia Power and telling customers they have late fees, company officials said in a press release. The scammers tell customers their electricity will be cut off if they don’t pay immediately, asking for debit or credit card numbers.
“If you aren’t sure, and you can’t verify if you are speaking to a Georgia Power employee, don’t give away any personal information,” said Mark Williams with Georgia Power media relations.
Williams said it is best to hang up and call Georgia Power’s 24-hour customer service number at 888-660-5890 or visit the nearest business office to check on the status of an account. Georgia Power contacts customers who may have missed payments with pre-recorded messages and will never ask for personal information over the phone.
According to Williams, there have been around 75 reports of these phone scams across the state in August, most of which occurred in metro Atlanta. He said while scams occur occasionally, the number is higher than usual.
Georgia Power will also never send an employee to a home to collect payments, officials say. Employees only visit homes to perform services, and all will be wearing uniforms with the Georgia Power logo, carrying photo ID badges and driving company vehicles with a logo on the side.
Customers can identify Georgia Power employees by visiting www.georgiapower.com/uniforms .