60 Seconds With Hutch Murphey

by Clay Neely

alt

Hutch Murphey Sr., Owner, Murphey Florist


What are some of the biggest changes you’ve seen in your industry throughout your career?

Probably the Internet and not for the better. When you have a variety of flowers being delivered to our store twice a day, it’s hard to keep a website updated. What’s killing local florists are companies that advertise as local but are actually located in Wisconsin or Missouri. You get online and you think you’re dealing with local people but when you have a problem with the order, it’s almost impossible to resolve or get through to anyone. With Valentines Day and Mother’s Day coming up, the biggest thing I can implore is for people to use their real local florist. If there isn’t a physical address, be wary.

Do you have your own philosophy?

You just have to treat folks right — our town is too small to do otherwise. Customer service is everything since you can buy flowers almost anywhere. It’s a very time sensitive industry. Weddings, birthdays and funerals don’t wait. You’re dealing with people in an emotional state so you can’t drop the ball. Accountability is something we pride ourselves on.

Is there anything you learned along the way that you wish you could have known earlier?

Since I worked with my father before I bought the business from him, I learned what to expect. You work holidays and Sundays so when you get ready to do the flower business, you have to be ready at all times. To be a successful florist, or any business, you have to be there when your customers need you.



More Business

Meriwether a tourism destination for decades

The opening of a bed-and-breakfast in Luthersville – part of a focus on tourism in Meriwether County – is part of something that ... Read More


Business Briefs

Children’s Academy of Newnan opens Children’s Academy of Newnan has opened at 229 Bullsboro Drive. The state-of-the-art childc ... Read More


Little Giant celebrates three years in Coweta

In 2012, Little Giant opened two stores in Coweta after owner Mickey Dixon saw a need for more shopping options for residents in both the no ... Read More


Are low vacancy rates coming to Coweta?

Office space in Atlanta is in high demand and Newnan is feeling the effects as well. The current vacancy rate, according to CoStar.com, with ... Read More


Local businesses help complete tribute car

Several local businesses teamed up to pay tribute fallen soldier and honor a father’s wish. After the tragic death of his son, David M ... Read More

Anna’s Linens to close

Anna’s Linens will soon be closing as the company has filed for Chapter 11 bankruptcy protection. The Newnan store is among more than ... Read More