60 Seconds With Tony Rossi

by Clay Neely

alt

Tony Rossi, General Manager, Senoia Coffee & Cafe

What is your own personal business philosophy?

For me, customer service is number one. Having good customer service along with happy employees is the key to a successful business in my experience. If you’re successful at maintaining great relationships with both your customers and your employees, it’s going to be much easier for you.

What’s the best business advice you’ve ever received?

If your work is your passion, just keep trying to succeed. Make sure you take everything with a grain of salt. You have to make sure to appreciate all the little things and strive for the great and if you fall, get up. That’s what I tell my kids all the time. No matter what kind of day you’re having, you just have to keep trying.

What advice would you give to someone who is just starting out in this industry?

My advice to someone just starting out would be to manage your expectations and watch your bottom line. Don’t create unrealistic goals. You have to make sure that you love what you do because you’re going to be doing it for a while. I’ve never understood that go to work and hate their jobs but won’t take the time to find what they would like.



More Business

Ask the Boss

Alexis Shepherd, Realtor with Keller Williams

How long have you been in real estate and how did you get started? I have been in the business for 3 years. My mother has been in the busin ... Read More


Business People

Ward receives CFSP designation Linette Ward, co-owner of Roscoe Jenkins Funeral Home, Inc. recently earned the Certified Funeral Service Pr ... Read More


Business Briefs

Multi-tenant state-of-the art Beauty Salon coming to Newnan A San Antonio-based salon franchise, Salons by JC, will be opening in late Octo ... Read More


UGA faculty gets a blockbuster tour of Senoia

Last Wednesday, about 40 new University of Georgia faculty members came to Senoia as part of their a four day tour of the state. Their focus ... Read More


Business Briefs

Kolbenschlag named Certified Professional Photographer Lori Kolbenschlag of Legacy Portraits in Senoia has earned the Certified Professiona ... Read More

Chamber Announces 2015 Small Business of the Year Awards Finalists

The Newnan-Coweta Chamber has named its Top 10 Finalists and the four Honorable Mention Award Winners for the 2015 Small Business of the Yea ... Read More