60 Seconds With Tony Rossi

by Clay Neely

alt

Tony Rossi, General Manager, Senoia Coffee & Cafe

What is your own personal business philosophy?

For me, customer service is number one. Having good customer service along with happy employees is the key to a successful business in my experience. If you’re successful at maintaining great relationships with both your customers and your employees, it’s going to be much easier for you.

What’s the best business advice you’ve ever received?

If your work is your passion, just keep trying to succeed. Make sure you take everything with a grain of salt. You have to make sure to appreciate all the little things and strive for the great and if you fall, get up. That’s what I tell my kids all the time. No matter what kind of day you’re having, you just have to keep trying.

What advice would you give to someone who is just starting out in this industry?

My advice to someone just starting out would be to manage your expectations and watch your bottom line. Don’t create unrealistic goals. You have to make sure that you love what you do because you’re going to be doing it for a while. I’ve never understood that go to work and hate their jobs but won’t take the time to find what they would like.



More Business

Lee-Goodrum Pharmacy

60 Seconds With John Goodrum

What are some of the biggest changes you’ve seen over the course of your career as a pharmacist? Technology. Also, the insurance compa ... Read More


Business Briefs

Chamber Golf Classic May 7 The 29th annual Newnan-Coweta Chamber of Commerce Golf Classic, presented by Piedmont Healthcare and Canongate G ... Read More


Interview with private investigator

Hiding in plain sight

The title of “private investigator” is often synonymous with images of a fedora-wearing, cigarette-smoking gumshoe of Hollywood ... Read More


60 Seconds with Nan Johnston

How did you get into the business of staging homes? There has always been a market for model homes in new subdivisions and the existing home ... Read More


Coweta in Focus

Manufacturing Appreciation Week April 14-18

Each year, the State of Georgia recognizes the valuable contribution Georgia’s manufacturers make to our state’s economy through ... Read More

Business Briefs

Mowell celebrates 50 years Carl J. Mowell and Son Funeral Home is celebrating 50 years of service to families in Fayette County and the sur ... Read More