60 Seconds With Tony Rossi

by Clay Neely

alt

Tony Rossi, General Manager, Senoia Coffee & Cafe

What is your own personal business philosophy?

For me, customer service is number one. Having good customer service along with happy employees is the key to a successful business in my experience. If you’re successful at maintaining great relationships with both your customers and your employees, it’s going to be much easier for you.

What’s the best business advice you’ve ever received?

If your work is your passion, just keep trying to succeed. Make sure you take everything with a grain of salt. You have to make sure to appreciate all the little things and strive for the great and if you fall, get up. That’s what I tell my kids all the time. No matter what kind of day you’re having, you just have to keep trying.

What advice would you give to someone who is just starting out in this industry?

My advice to someone just starting out would be to manage your expectations and watch your bottom line. Don’t create unrealistic goals. You have to make sure that you love what you do because you’re going to be doing it for a while. I’ve never understood that go to work and hate their jobs but won’t take the time to find what they would like.



More Business

Several retailers to close doors on Thanksgiving

For many consumers, Thanksgiving Day won’t be ending on the couch. According to a recent Accenture Holiday Shopping survey, 38 percent ... Read More


Business Briefs

Steakholders Midway opens Steakholders Midway has opened at 27 Jackson Street in downtown Newnan. It’s the second location of the Ph ... Read More


Business People

Duncan joins Stemberger and Cummins Attorney John Duncan has joined the law firm of Stemberger and Cummins, P.C. Duncan is currently preside ... Read More


Nursery owner uses old roots for new venture

If you ask Bob Lott what retirement is like, chances are he’ll probably laugh. Since opening Southern Roots nursery at the old A&W ... Read More


Downtown development benefits everyone

Cities across Georgia continue to operate in a hyper-competitive environment; the competition for investment opportunities has intensified a ... Read More

Business Briefs

Nickell Rental carrying new CAT mini excavators Nickell Rental of Newnan is one of the first owners of the new Cat E2 Series Mini Hydraulic ... Read More