60 Seconds With Tony Rossi

by Clay Neely

alt

Tony Rossi, General Manager, Senoia Coffee & Cafe

What is your own personal business philosophy?

For me, customer service is number one. Having good customer service along with happy employees is the key to a successful business in my experience. If you’re successful at maintaining great relationships with both your customers and your employees, it’s going to be much easier for you.

What’s the best business advice you’ve ever received?

If your work is your passion, just keep trying to succeed. Make sure you take everything with a grain of salt. You have to make sure to appreciate all the little things and strive for the great and if you fall, get up. That’s what I tell my kids all the time. No matter what kind of day you’re having, you just have to keep trying.

What advice would you give to someone who is just starting out in this industry?

My advice to someone just starting out would be to manage your expectations and watch your bottom line. Don’t create unrealistic goals. You have to make sure that you love what you do because you’re going to be doing it for a while. I’ve never understood that go to work and hate their jobs but won’t take the time to find what they would like.



More Business

Goodwill Week includes Cinco de Mayo Job Fair

Newnan Goodwill career centers are celebrating Goodwill Week, a national observance week of Goodwill International. The week is full of int ... Read More


JCPenney opens Sephora store in Newnan

Hundreds lined up outside JCPenney’s on Friday morning for the grand opening of high-end cosmetics retailer Sephora. The first 100 pa ... Read More


Business Briefs

Nissan of Newnan hosts Maxima preview party Last Wednesday, Nissan of Newnan was chosen out of 39 Nissan dealerships in Georgia to host t ... Read More


Smallman

A reasonable expense, or bribery?

A reasonable expense, or bribery? Reputable organizations around the world have compliance rules for their staff about offering or acceptin ... Read More


Changing the reins

Line Creek Feed and Tack changes owners

After 41 years in business, John and Diane Osborne are retiring from running Line Creek Feed & Tack. The small shop, located directly on ... Read More

Business Briefs

Sephora opening inside JC Penney Cosmetics retailer Sephora will be opening a 2,200 square foot location inside the Newnan JC Penney store ... Read More